Person Centred Care

At Convivium Care we get to know each individual client and take a personal interest in their health and well-being.



We consider the social, psychological, and spiritual needs of each person as well as their care needs.  We have chosen to remain a relatively small agency so that we do not risk losing this personal involvement.

Person-centred care involves valuing each individual.  As we said on our home page, it personally matters to us that each and every one of our clients is happy with their care. Whatever someone’s age or infirmity, colour or gender, they are entitled to be treated with dignity and respect. Our carers will do everything they to give the person they care for a good quality of life.

Providing person-centred care also involves recognising and supporting the unique personal history and personality of individuals.  Live-in care is an ideal way to do this as the client remains in their own home, even when they require full time care, and the care plan is based around the lifestyle of the individual. Obviously there are certain constraints as we also have to take account of legislation and the well-being of the carers but we do everything possible to fulfil a client’s individual requirements.

Person-centred care also requires carers to try and understand the world from the perspective and experiences of the person they are caring for and be able to demonstrate empathy through actions and support. This is particularly important when the person being care for is experiencing a dementia

The daughter of a client in Gloucestershire says:


This client has had the same carer for three years now (apart from her holiday breaks) and so has been able to enjoy a high level of continuity of care. Continuity is something we continually strive to provide and this differentiates us from many other agencies.